A client is migrating to new Association Management Software, which will entail changing their credit card processor. They asked for advice on how to handle their existing recurring donations, and whether it’s possible to migrate those transactions to the new processor. Some of the best advice I’ve … [Read more...]
Robert in the news(paper)
I was interviewed for two articles that were published recently. The NonProfit Times ran the story The Evolution of Donor Management And Its Fundraising Future, which deals with how technology is transforming the way nonprofits interact with donors, particularly online. And the … [Read more...]
Preventing Fraud on our Online Giving Pages
Guest post by: Vered Siegel, Manager of Development Services Children’s Home + Aid and Kirsten Williams, Associate Director, Gift Services University of Oregon Foundation The Scams The credit card scam/fraud attempt that many nonprofits have experiences starts with a very large online gift … [Read more...]
Blackbaud’s acquisition of Convio is a done deal
Blackbaud completed its purchase of Convio. The next adventure starts today, as we wait to see what the future holds for their various systems. … [Read more...]
Blackbaud – Convio merger expected to close this week
The Department of Justice signed off on Blackbaud's acquisition of Convio last week, and it looks like the deal will close this week. This is just the beginning of the story. I expect that it will take at least several months, and probably several years, before the dust settles and we … [Read more...]
Predictions for Nonprofit Fundraising Technology in 2012
NTEN published my somewhat snarky predictions for nonprofits' use of fundraising technologies in 2012. My overall predictions are that most things will be pretty much the same as last year (and 2010 and 2009, etc.): many nonprofits will struggle with out-of-date systems. No surprise -- many … [Read more...]
Year-end donation processing
As the calendar year draws to an end, charities (and ideally, donors) are focused on year-end donations and tax deductions. Here are a few scenarios for U.S. charities to keep in mind. (Note: I am not a lawyer. When in doubt, contact an attorney who specializes in nonprofit law or contact the … [Read more...]
NY Times says text donations system is flawed
One of the presentations at last month’s Association of Advancement Services Professionals conference dealt with mobile giving. I’m still skeptical about its suitability for most nonprofits, and the NY Times said the same yesterday. If you have an urgent call to action, a way of reaching a mass … [Read more...]
Roundup of 2009 Online Giving Stats
It's the season for a slew of reports analyzing last year's online giving results. Convio released their 2010 Online Nonprofit Benchmark Study in March, based on results from nearly 500 clients. Its findings included: 14% growth in online giving overall. 69% of … [Read more...]
Texting for $$: The Definitive Guide
In the wake of the huge number of donations given to Haiti earthquake relief via text mesage, MobileActive has published Texting for Charitable Dollars: The Definitive Guide. It describes the process of raising funds via SMS from the donors' and the nonprofits' perspectives, including costs … [Read more...]
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