Fundraising Technology Resources
Below are links to articles and resources about donor databases, email marketing, online fundraising,development operations, spam avoidance, technology planning, and related issues.
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CRMs & Fundraising Databases – Vendors | CRMs & Fundraising Databases – Selection | CRMs & Fundraising Databases – Implementation | CRMs & Fundraising Databases – Management | Development Operations| Email Marketing | Newsletters | Online Fundraising | Online Privacy | Social Media | Spam | Technology Planning | Other Resources
Association of Fundraising Professionals: Advancing Philanthropy Fundraising Technology Roundup May/June 2012 Note: Each listing spans two pages
Heller Consulting: Review of Salesforce Advancement Connect for Higher Education (free, registration required)
Heller Consulting: The New World of Donor Management Apps for Nonprofits (comparison of Salesforce-based systems)
Idealware: Consumers Guide to Low-Cost Donor Management Systems (2017)
Idealware: The Landscape of Salesforce for Nonprofits (revised 2015)
Mills-Groninger, Tim (NonProfit Times): The Soft(ware) Side of Fundraising Effectiveness (includes a vendor listing) (Archived copy, may be slow to load.)
Weiner, Robert: Donor Database Toolkit (extensive, editable list of donor databases)
Barber, Melissa (NTEN Connect): Case Study: An Accidental Techie #FAIL Story (CRM project gone wrong) (Archived copy, may be slow to load)
Idealware: 10 Things To Consider in a CRM (archived copy)
Mills-Groninger, Tim (NonProfit Times): The Soft(ware) Side of Fundraising Effectiveness (Archived copy, may be slow to load.)
Mills-Groninger, Tim (NonProfit Times): Build, Buy, or Rent? (Archived copy, may be slow to load)
NonProfit Times: 6 Tips For A Successful Software Demo (Archived copy, may be slow to load)
Petulla , Maria (Grassroots Fundraising Journal): Making Order Out of Chaos: How a Good Fundraising Database Can Help You Raise More Money (Archived copy, may be slow to load)
Development Operations/Development Services/Advancement Services
FUNDSVCS.org : A listserve for Development Services professionals, where a variety of back-office issues are discussed. Typical topics include IRS regulations, records management, policies, and systems. It also offers a file sharing area for exchanging manuals, policies, forms, etc.
R I Arlington Information on Advancement Services, systems, job postings, and survey results.
SupportingAdvancement : Links to a wide variety of Development Operations resources, including a collection of job descriptions.
Email Marketing and Fundraising
DMNews: Essential Guide to E-mail Marketing (Archived copy, may be slow to load)
Groundspring.org: Online Fundraising Handbook (chapter 3 discusses email newsletters)
Hrywna, Mark (NonProfit Times): Subjects Matter (writing strong subject lines) — (Archived copy, may be slow to load)
M + R Strategic Services: Do Images Help or Hurt Email Appeals? (Archived copy, may be slow to load)
Convio: The Next Generation of American Giving (free registration required)
Gaffny, Tom: Best Practices: Destination Marketing
DMA slides, January 2008 (55 MB)
George Washington University Institute for Politics Democracy & the Internet: The Political Consultants’ Online Fundraising Primer (Archived copy. may be slow to load)
M + R Strategic Services: Online Fundraising and Advocacy Benchmarks Study (free registration required)
MobileActive: Texting for Charitable Dollars: The Definitive Guide (Archived copy, may be slow to load)
Holdridge, Heather (Care2): The ROI of Social Media (Archived copy, may be slow to load)
NetWits Think Tank: Social Media for Nonprofits (lots of sample strategies, videos, & examples)
NTEN, Common Knowledge, Blackbaud: 2012 Nonprofit Social Network Benchmark Report (free registration required)
St Sauver, Joe: Winning the War on Spam (Archived copy, may be slow to download)
Melnikow, Paul: Technology assessment toolkit (Archived copy, may be slow to load)
NPower: Total Cost of Ownership Calculator (Archived copy, may be slow to load)
Capaciteria : Links to peer-reviewed capacity resources, including technology, fundraising, legal, accounting, communications, HR, and volunteer management.
Charity Village : An extensive array of nonprofit resources.
Nonprofit FAQ : The long-standing Nonprofit FAQ seems to have been shut down, but Idealist.org has an extensive collection of resources.
Nonprofit Good Practice Guide : Information on evaluation, advocacy, fundraising, governance, management, technology, and more.
SOFII: The Showcase of Fundraising Innovation and Inspiration : Described as “a comprehensive, easily accessible archive of the best fundraising creativity from around the world.” (free registration required)
Fundraising Databases & CRMs-Vendors | Fundraising Databases & CRMs-Selection | Fundraising Databases & CRMs-Implementation | Fundraising Databases & CRMs-Management | Email Marketing | Newsletters | Online Fundraising | Online Privacy | Social Media | Spam | Technology Planning | Other Resources