Marketing research firm Campbell Rinker has published the results of its latest survey of donor and member management software. Of the 841 respondents, 27% would NOT recommend their current systems to a comparable organization, 26% were unsure, and 47% would give a positive recommendation.
According to the executive summary, the following systems "were recommended by a majority of their customers," which I assume means they were in use by the 47% that like their current systems:
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