Idealware just published an article by Keith Heller called Do You Need New Donor Management Software?
Keith urges nonprofits to look before they leap into new software, cautioning that “new software may not make anything better — in fact, it could make things worse.” He then addresses what new software could do for your organization, as well as “Signs That a New System Wont Cure What Ails You,” “Signs That a New System Would be Helpful,” and the thorny topic of “How Much Will Switching Cost?”
His closing summary is right on target:
