I got a new batch of lame ADP spams this morning (see the old batch here). These are really lame — no graphics, plain text, mangled English. But they want me to take a customer satisfaction survey — I can’t wait. This site says they’re malware delivery devices, so don’t click.
The senders were:
ADP Transaction Status [ADPTransactionSurvey@adp.com]
ADP Operation Survey [ADPTransactionSurvey@adp.com]
ADP Transaction Survey [ADPTransactionSurvey@adp.com]
ADP Operation Status [ADPTransactionSurvey@adp.com]
Most had subject = “ADP Major Accounts Changed Issue” but one had “ADP Major Accounts Solved Case”. Here’s the text:
Version 1:
Valued customer:
Addison newly covered Transaction at your account. Event # 216406623.
Instance Subject: 8B93
Case Reason: Processing
We at ADP strive to create a personalized and client focused experience with every client interaction.
Please overview transaction issued by
clicking the link below.
Visit this link – ADP Major Accounts Transactions mentioned above
Best Wishes,
Addison Sanchez
Vice President of Service ADP
ADP Major Accounts***Reminder***
Please remember to complete your Semi-Annual Service Quality Survey!
Our Goal is to ensure you are VERY SATISFIED with each interaction you have with our Service Associates and we ask that you consider your overall experience in the 6 months preceding your receipt of the survey. We strive to provide WORLD CLASS SERVICE and determine our success by your satisfaction with ADP’s services.
Version 2:
Valued customer:
Liam just locked ACH Transfer at your account. Incident number 380306978.
Case Head: RQBE
Event Cause: Processing
We at ADP achieve to create a personalized and client focused experience with every client interaction.
Please overview action changed by
visiting the link below.
Click here – ADP Major Accounts Transactions described above
WBR,
Liam Watson
Vice President of Customer Care Department ADP
ADP Major Accounts***Reminder***
Please remember to complete your Semi-Annual Service Quality Survey!
Our Goal is to ensure you are VERY SATISFIED with each interaction you have with our Service Associates and we ask that you consider your overall experience in the 6 months preceding your receipt of the survey. We strive to provide WORLD CLASS SERVICE and determine our success by your satisfaction with ADP’s services.etc…
Version 3:
Respective client:
Aiden recently locked Operation at your account. Incident No. 770470426.
Instance Topic: A67X
Instance Cause: Upload
We at ADP strive to create a personalized and client focused experience with every client interaction.
Please overview transaction processed by
clicking the link below.
Visit this link – ADP Major Accounts Operation Progress mentioned above
Best Wishes,
Aiden Sanchez
Vice President of Customer Services ADP
ADP Major Accountsetc…
Version 4:
Valued client:
David newly processed Operation at your account. Incident # 381161089.
Case Theme: 77FM
Event Justification: Phone callWe at ADP strive to create a personalized and client focused experience with every client interaction.
Please overview action processed by
clicking the link below.
Click here – ADP Major Accounts Operation Progress mentioned above
Regards,
David Mitchell
Vice President of Service ADP
ADP Major Accountsetc…
Version 5:
Valued client:
Chase recently frozen Wire Transfer at your account. Event # 584281168.
Case Headline: R8BI
Instance Substantiation: UploadWe at ADP obtain to create a personalized and client focused experience with every client interaction.
Please review operation modified by
clicking the link below.
Visit this link – ADP Major Accounts Operations described above
Best Wishes,
Chase Cox
Vice President of Customer Services ADP
ADP Major Accounts
etc…
I got a new batch of ADP spam today — 16 messages with the subject “adp_subj” (very creative). Senders includes:
The first line of the message varied:
The body of the messages looked the same but the wording varied. Each one had an ADP logo followed by text along the lines of:
Here’s the latest version — short and sweet, and intriguing enough to click on (but I didn’t).
Sender: Logan Abel [Logan.Abel@adp.com]
Reply address: fraud@aexp.com
Sending server: gw.macdonaldillig.com ([66.211.207.34]:38757)
Subject: FW: Invoice 1922829
Attachment: Invoice_OCT_2_2013.zip
Text:
Your invoice is attached.
Sincerely,
Logan Abel
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