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Lame spam of the day: America Airlines ticket order

November 3, 2011 by Robert 127 Comments

This one caught my eye for a second. I thought, “I don’t remember booking anything with American lately.”  The lazy spammer didn’t even bother to include any graphics to make it look official. 

Sender: American Airlines (information-no77537@aa.com)

Subject: Your Order##91991988

Text:
Dear Customer,

FLIGHT NUMBER 984
ELECTRONIC 746879098
DATE & TIME / NOVEMBER 17, 2011, 11:53 PM
ARRIVING / NEW YORK JFK
TOTAL PRICE / 321.56 USD

Please find your ticket attached.
You can print your ticket.

Thank you for using our airline company services.
American Airlines.

Attachment: AA_Ticket_#8565.zip

==================

Update:

I received the following variant on Nov. 28.  No attachment this time, just a link.  And this one didn’t say which airline it came from (other than the signature, “Airlines America”).  The price of my mythical flight has gone up, though.

Sender: support@rlweiner.com (gee, that’s me!)

Subject: Fwd: Re: Your Flight Order N2295-505368

Dear Customer,

FLIGHT ELECTRONIC NUMBER 590191204
DATE & TIME / DECEMBER 26, 2011, 16:13 PM
ARRIVING AIRPORT: NEW YORK JFK
PRICE : 411.35 USD

Please download and print out your ticket here:
http://www.airlines.com/flight-06250762055

BRITTNI BEAL,
Airlines America

Fingerprint: f8a09213-4b65e7cd
 

Robert

Comments

  1. Mina says

    November 6, 2011 at 11:45 pm

    I got almost the exact same e-mail! My order number was different, but all the other info was exactly the same. Lamest spam ever.

  2. Jim says

    November 24, 2011 at 4:33 am

    I got that one too. I usuually see these things for what they are but I’ve got this girlfriend in NY state. She indicated the other day that she’d get me a random ticket sometime for me to visit her. HMMM>.. almost matched up except for the fact it landed in my junk mail, it has no departure airport and a ZIP FILE to download??? Not COMPLETELY my first day to the rodeo! I do feel like a schmuk alread for even opening the mail as it is though (not the zip file)

  3. michelle says

    December 5, 2011 at 9:47 am

    I got this today. I thought maybe it was a flight that my mom had booked….it was the exe file that made me realize that it was spam. whew. mine said it was from “American Airlines”

  4. HamreEquipment says

    December 5, 2011 at 10:07 am

    We got it too, from support@hamreequiipment.com which doesn’t even exisit. ALmost hte SAME email. DIffernet name in the signature, Airlines America. Different flight number & date, but essentially the SAME Spam email…

    Dear Customer,

    FLIGHT ELECTRONIC NUMBER 40-660986912
    DATE & TIME / DECEMBER 16, 2011, 01:11 PM
    ARRIVING AIRPORT: Chicago O’Hare International Airport
    PRICE : 971.30 USD

    Please download and print out your ticket here:
    Download

    ELADIA FRIEDMAN,
    Airlines America

  5. BRANDI says

    December 5, 2011 at 11:37 am

    American Airlines [noreply@aa.com] is the email address it came from

    Notification,
    FLIGHT NUMBER A3704L
    ELECTRONIC 3429525759
    DATE & TIME / DECEMBER 16, 2011, 10:45 PM ARRIVING / NEW YORK JFK TOTAL PRICE / 661.68 USD

    Please find your ticket attached.
    To use your ticket you should print it.

    Thank you for using our airline company services.
    American Airlines.

    THERE’S A ZIP FILE ATTACHED……IDK!!

  6. BC says

    December 5, 2011 at 2:41 pm

    Got a similar thing below at my work email (also included a zip file):

    Notification,
    FLIGHT NUMBER A20647
    ELECTRONIC 8267425489
    DATE & TIME / DECEMBER 16, 2011, 10:45 PM ARRIVING / NEW YORK JFK TOTAL PRICE / 794.44 USD

    Please find your ticket attached.
    To use your ticket you should print it.

    Thank you for using our airline company services.
    American Airlines.

  7. Jesse says

    December 5, 2011 at 3:52 pm

    I got this today:

    From: sales1@rogers.com
    To: val44@rogers.com (not my e-mail address)

    Dear Customer,

    FLIGHT ELECTRONIC NUMBER 88-16630089
    DATE & TIME / DECEMBER 11, 2011, 01:19 PM
    ARRIVING AIRPORT: Chicago O’Hare International Airport
    PRICE : 153.74 USD

    Please download and print out your ticket here:
    Download

    KRISTIE PRITCHETT,
    Airlines America

    d63b8ce4-791f0a52

  8. Amanda New says

    December 7, 2011 at 9:35 am

    I was looking through emails when I came across one supposedly from American Airlines confirming booking to New York JFK on December 17th. It was actually quite alarming as I can`t find my credit card, which I immediately called to put a block on.
    Really wierd thing is I don`t even have or have ever had a passport, so I guessed it was
    spam and didn`t open the attachment.

  9. Anon says

    December 8, 2011 at 11:30 am

    Got one today, Dec 8th with an attachment, did not open.

    Notification,
    FLIGHT NUMBER AA984
    ELECTRONIC 354031372
    DATE & TIME / DECEMBER 15, 2011, 12:54 PM
    ARRIVING / NEW YORK JFK
    TOTAL PRICE / 283.30 USD

    Your bought ticket is attached to the letter as a scan document.
    You can print your ticket.

    Thank you
    American Airlines.

  10. Anon says

    December 8, 2011 at 11:33 am

    Directly from AA website

    What To Do If You Receive a Phishing Email
    American Airlines will never ask you to perform security-related changes to your account in this fashion or send emails to collect user names, passwords, email addresses or other personal information. If you receive an email claiming to be from American Airlines, that asks for account information, it should be considered fraudulent and an attempt to obtain personal information that may be used to commit fraud.

    If you receive this type of email, do not click on any links, open any attachments, call any phone numbers listed or follow any instructions in the email. Instead, forward a copy of the email, including the header to webmaster@aa.com so that we can investigate further.

  11. abdallah says

    December 15, 2011 at 1:02 am

    hi
    i receive this type of email and download the attachment and active it
    and have big problem in my computer about all file is disapear from drive C and D

    plz how can i solve this problem and remove this virus

    thanks

  12. art says

    December 15, 2011 at 7:11 am

    Got this today with Zip file.

    Silly.

    To: [deleted]
    Subject: Your Order#3937135
    Dear Customer,

    FLIGHT NUMBER A827
    ELECTRONIC 523477655
    DATE & TIME / DECEMBER 16, 2011, 11:53 PM
    ARRIVING / Chicago
    TOTAL PRICE / 181.30 USD

    Your bought ticket is attached to the letter as a scan document.
    To use your ticket you should print it.

    Thank you for using our airline company services.
    American Airlines.

  13. ajt says

    December 15, 2011 at 8:38 am

    So I DON’T have a free flight to San Jose, CA? Bummer!

  14. Robert says

    December 15, 2011 at 9:36 am

    Abdallah,

    I’m sorry to hear that you caught this malware. It appears to be called cutwail or poshdo. Do a web search for those terms and you’ll find info. You can check the sites of the various anti-virus companies and see whether their software will remove it. Here’s an article from Trend Micro on it, so I hope their tool will find and remove it.
    http://about-threats.trendmicro.com/ArchiveMalware.aspx?language=us&name=TROJ_PUSHDO.AD
    Here’s more info on the malware:
    http://www.m86security.com/labs/spambotitem.asp?article=900
    http://labs.m86security.com/2011/12/cutwail-spam-campaigns-lure-users-to-blackhole-exploit-kit/

    And if you do a web search on “malware removal” you’ll find links to lots of tools for removing malware.

    In the long term you need to run anti-malware software and keep it updated, and back up your data in case you ever have to restore it.

    Best of luck with this!

  15. Angie says

    December 15, 2011 at 6:27 pm

    I’m going to Austin baby! Lol

    FLIGHT NUMBER A845
    ELECTRONIC 353515603
    DATE & TIME / DECEMBER 22, 2011, 12:53 PM
    ARRIVING / Austin
    TOTAL PRICE / 214.34 USD

    Please find your ticket attached.
    You can print your ticket.

    Thank you for your attention.
    American Airlines.

  16. CTAl says

    December 16, 2011 at 11:45 am

    Free ticket to Houston Tx!!! Yeah baby!!

    Fairly well done. I bet this will get a few people. The payload is a zip file with a system subfolder containing a bunch of 0 byte files and a payload of ticket.exe with an icon of a PDF file. Unless you’ve changed your default view settings (Microsoft OS’s) you’d miss the .exe part. Worse yet the online malware/virus scanner I use all the time called Jotti (25mg limit) http://virusscan.jotti.org/en considers the file clean and our corporate Sophos didn’t pick up a virus either. Being our computer security officer I know better than to open anything that arrives in an email so I submitted the file to Sophos and 5 minutes later they responded with a new signature file labeling it a brand new trojan:

    • Ticket.exe — identity created/updated (New detection Troj/Bredo-NV)

    Very similar to the ones posted by others.

    Here’s what it looked like:

    From American Airlines (support.id20218@aa.com)
    Subject: Order484547745
    Attachment: Ticket.zip

    Dear Customer,

    FLIGHT NUMBER A845
    ELECTRONIC 147659164
    DATE & TIME / DECEMBER 23, 2011, 10:43 PM
    ARRIVING / Houston
    TOTAL PRICE / 225.35 USD

    Please find your ticket attached.
    You can print your ticket.

    Thank you
    American Airlines.

  17. James Allen says

    December 16, 2011 at 4:51 pm

    At least you get to go to New York City. I got one of these sending me to Indianapolis. What would I possibly want to go to Indianapolis for???

  18. A.T.Phenning says

    December 17, 2011 at 5:50 am

    I got one for 20 dec. going to Columbus, flight no A 827. It didn’t say from where…
    Don’t even know where Columbus is, and almost sure I don’t know anyone there….
    Am not much uses on a computer… what should I do (not do)?, As far as I know I don’t have a website….. yet..

  19. Robert says

    December 17, 2011 at 9:55 am

    A.T. — just delete (and ignore) it.

  20. Robin says

    December 21, 2011 at 4:29 am

    I just got one of these this morning. Did not even cut and paste the information to post here but immediately Googled American Airlines scam and got your site. i think mine said flight A826. I actually went to AA to see if they had such a flight number. Mine had a ticket.zip attached from American Airlines for an electronic ticket to Miami on January 12,2012. Like I’m running to Miami…on American Airlines which I have not flown in about 10 years. My AVG did not pick up anything…but I immediately deleted it.

  21. Erica says

    December 21, 2011 at 7:07 am

    I’m going to Vegas BABY!!! Oh how I wish. I received one of these emails today. It had a zip file attached and was sent from password.id69535@aa.com.

    Dear Customer,

    FLIGHT NUMBER AB581
    ELECTRONIC 617570431
    DATE & TIME / JANUARY 16, 2012, 10:53 PM
    ARRIVING / Las Vegas
    TOTAL PRICE / 214.23 USD

    Your bought ticket is attached to the letter as a scan document.
    To use your ticket you should print it.

    Thank you
    American Airlines.

  22. Gloria says

    December 26, 2011 at 11:30 am

    They’re still at it. Got a similar email today. Didn’t open the attachment, though. Hopefully no damage has been done to my computer.

  23. Hevan says

    December 26, 2011 at 7:47 pm

    Looks like I’m going to Milwaukee on January 30, 2012.

    Hello

    FLIGHT NUMBER A745
    ELECTRONIC 321710442
    DATE & TIME / JANUARY 30, 2012, 10:22 PM
    ARRIVING / Milwaukee
    TOTAL PRICE / 195.22 USD

    Please find your ticket attached.
    To use your ticket you should print it.

    Thank you for using our airline company services.
    American Airlines.

  24. Hannah says

    December 27, 2011 at 1:19 pm

    I got the same kind of spammail!
    I’m going to detroit! Haha I wish I would go to Vegas instead of Detroit 😉
    Also a Zip file attached and was send from: manager.id49857@aa.com

    Dear Customer,

    FLIGHT NUMBER A915
    ELECTRONIC 277819208
    DATE & TIME / DECEMBER 23, 2011, 11:53 PM
    ARRIVING / Detroit
    TOTAL PRICE / 329.58 USD

    Your bought ticket is attached to the letter as a scan document.
    You can print your ticket.

    Thank you
    American Airlines.

  25. efwah says

    December 27, 2011 at 2:38 pm

    I just received one of these phishing e mails wand wa son ,y way to lake city san diego not even Utah derrrrrrrrrrrrrr

  26. James says

    December 28, 2011 at 9:05 am

    Yeah, i got the same rubbish today too:

    —————-
    Hello

    FLIGHT NUMBER AA581
    ELECTRONIC 807063305
    DATE & TIME / JANUARY 11, 2012, 10:33 AM
    ARRIVING / Grand Prairie
    TOTAL PRICE / 118.34 USD

    Please find your ticket attached.
    To use your ticket you should print it.

    Thank you
    American Airlines.
    ———————-

    Screenshot prntscr.com/4x2aj

    ticket.zip attached.

    Blatent, lame piss-poor attempt at an email scam. Forwarded to AA for what it’s worth.

    Shame some people still fall for this rubbish!

  27. Jess says

    December 28, 2011 at 3:51 pm

    I’m going to Anchorage in the middle of January! Surprise trip I guess ; )

  28. KT says

    December 29, 2011 at 11:52 am

    I got one today from email – American Airlines – and I didn’t open the zipfile it has attached:

    Dear Customer,

    FLIGHT NUMBER AA847
    ELECTRONIC 672519287
    DATE & TIME / JANUARY 20, 2012, 10:22 AM
    ARRIVING / Minneapolis
    TOTAL PRICE / 134.22 USD

    Your bought ticket is attached to the letter as a scan document.
    To use your ticket you should print it.

    Thank you for your attention.
    American Airlines.

  29. LRS says

    December 30, 2011 at 12:34 pm

    Had a problem with USPS spam email a month ago. Got this email earlier today:

    From: American Airlines
    Date: Dec 30, 2011
    Subject: Your Order#60621453
    Ticket.zip attached

    FLIGHT NUMBER A842BA
    ELECTRONIC 194707443
    DATE & TIME / JANUARY 27, 2012, 10:53 PM
    ARRIVING / Honolulu
    TOTAL PRICE / 183.14 USD

    Your bought ticket is attached to the letter as a scan document.
    You can print your ticket.

    Thank you for using our airline company services.
    American Airlines.

  30. Lora says

    December 30, 2011 at 1:49 pm

    Received this today. According the email, I arrive in Rancho Cucamonga 1/30/12 at 10:32 PM (for a mere $194). I think it will be quicker and cheaper if I just drive (unless there is another Rancho Cucamonga of which I am unaware). Though, with these California freeways and the price of gas, you can’t be too sure.

  31. Robert says

    December 30, 2011 at 5:29 pm

    Lora,

    $194 is a great price for an airport that doesn’t even exist! (Unless they mean ONT.)

  32. Laura says

    December 30, 2011 at 7:45 pm

    Yes, I’m going to Cincinnati on the 30th for $178.12. Thanks for this site, I was on hold with AA when I found it.

  33. drc says

    December 31, 2011 at 3:08 pm

    I got the same email as well last week, only I was so exhausted and not thinking I downloaded that zip file. Nothing seems to be funky as of yet but I have an iMac. Does this have any effect on Macs? thx

  34. Robert says

    December 31, 2011 at 5:27 pm

    DRC,

    Here’s info on the contents of the zip file. You’ll have to look through the various reports to see whether Macs are affected, but I’d guess they aren’t.

  35. Mark says

    December 31, 2011 at 8:50 pm

    I also got this emai with my destination as “Aurora”. Since I travel quite frequently with American Airlines I immediately knew it was spam. I especially liked the folksy style of the instructions – you should print out the ticket to use it. At least the Chinese, Russians or Nigerians who are sending these out are spelling everything correctly.

  36. Marie says

    January 1, 2012 at 12:10 pm

    Happy New Year to me!
    I got 2 of these today.

    Dear Customer,

    FLIGHT NUMBER AB581
    ELECTRONIC 230852366
    DATE & TIME / JANUARY 27, 2012, 10:14 PM
    ARRIVING / Riverside
    TOTAL PRICE / 275.23 USD

    Please find your ticket attached.
    You can print your ticket.

    Thank you
    American Airlines.

    Dear Customer,

    FLIGHT NUMBER A627
    ELECTRONIC 283368449
    DATE & TIME / JANUARY 20, 2012, 10:33 PM
    ARRIVING / Colorado Springs
    TOTAL PRICE / 118.34 USD

    Your bought ticket is attached to the letter as a scan document.
    To use your ticket you should print it.

    Thank you for using our airline company services.
    American Airlines.

  37. MoNey says

    January 1, 2012 at 3:56 pm

    From: American Airlines
    Sent: Sun, Jan 1, 2012 1:47 pm
    Subject: Your order has been completed

    Dear Customer,

    FLIGHT NUMBER A842BA
    ELECTRONIC 794637687
    DATE & TIME / JANUARY 27, 2012, 10:14 PM
    ARRIVING / Indianapolis
    TOTAL PRICE / 278.32 USD

    Your bought ticket is attached to the letter as a scan document.
    You can print your ticket.

    Thank you for using our airline company services.
    American Airlines.

  38. Paul says

    January 2, 2012 at 12:26 am

    Here’s the version I got:

    Hello

    FLIGHT NUMBER AA895
    ELECTRONIC 223576482
    DATE & TIME / JANUARY 15, 2012, 10:22 AM
    ARRIVING / Buffalo
    TOTAL PRICE / 247.25 USD

    Please find your ticket attached.
    You can print your ticket.

    Thank you for using our airline company services.
    American Airlines.

    ****

    TBH I briefly thought someone had got my card details (a few pressies bought over the christmas period) and the email address “support.id20905@aa.com” got me thinking but thanks to your page here my suspicions were confirmed – keep up the good work.

    P

  39. Adam says

    January 2, 2012 at 6:03 am

    I live in Canada so it was odd to receive this. Maybe I would have got excited if it was from Air Canada instead, or maybe if the destination was some place more interesting. Not!
    Agreed, truly one of the laziest spams I’ve ever seen.

    From: American Airlines (password.id79441@aa.com)
    Sent: January-02-12 4:54:13 AM
    To: (my email but ended up in my junk mail)
    Subject: Order687101202?
    Attachments: 1 attachment | Download all as zip (41.3 KB)
    Ticket.zip (41.3 KB)

    Hello

    FLIGHT NUMBER A864
    ELECTRONIC 156235772
    DATE & TIME / JANUARY 16, 2012, 10:53 PM
    ARRIVING / Grand Rapids
    TOTAL PRICE / 134.22 USD

    Please find your ticket attached.
    You can print your ticket.

    Thank you for your attention.
    American Airlines.

  40. Alice says

    January 2, 2012 at 7:31 am

    Recieved this e-mail yesterday from American Airlines. Realized it didn’t have a logo of any sorts or my name specifically was an automatic red flag for me:
    Hello

    FLIGHT NUMBER AA551
    ELECTRONIC 423290389
    DATE & TIME / JANUARY 15, 2012, 10:53 AM
    ARRIVING / Riverside
    TOTAL PRICE / 275.23 USD

    Your bought ticket is attached to the letter as a scan document.
    You can print your ticket.

    Thank you
    American Airlines.

    Never open an attachment you aren’t sure about.

  41. LC says

    January 2, 2012 at 7:50 am

    got one this morning, arriving in Little Rock. Didn’t open the file but read the email…will my computer be infected if I didn’t open the file? Thanks.

  42. rich says

    January 3, 2012 at 2:20 am

    got one to Jacksonville this morning. I haven’t even flown in 16 years 🙂

  43. Robin says

    January 3, 2012 at 11:03 am

    Received this email today, going to Corpus Christie…the scary thing is, I actually booked a flight on AA to Florida a couple of days ago. Luckily this landed in my junk mail so I paid closer attention and didn’t open zip file

  44. Rajan says

    January 3, 2012 at 11:50 am

    I got one too taking me to Grand Rapids for @192.54. Comeup with a better City.

  45. Sheila says

    January 3, 2012 at 6:26 pm

    Yep. they’re still at it. Wish they would grow up and do something useful with their time. Cowards can’t handle the real work field.

    FIRST: helping.id12110@aa.com
    Your Order#1148692

    American Airlines to you – 1 hr ago More Details
    Add to: To Do, Calendar

    Ticket.zip
    Dear Customer,

    FLIGHT NUMBER A714
    ELECTRONIC 595531470
    DATE & TIME / JANUARY 31, 2012, 10:33 PM
    ARRIVING / Miami
    TOTAL PRICE / 192.54 USD

    Your bought ticket is attached to the letter as a scan document.
    To use your ticket you should print it.

    Thank you
    American Airlines.
    SECOND: news.id91412@aa.com

    Order74726486

    American Airlines to you – 53 min ago More Details
    Add to: To Do, Calendar

    Ticket.zip
    Hello

    FLIGHT NUMBER AA532
    ELECTRONIC 360029108
    DATE & TIME / JANUARY 19, 2012, 10:53 PM
    ARRIVING / Huntington Beach
    TOTAL PRICE / 275.23 USD

    Please find your ticket attached.
    You can print your ticket.

    Thank you
    American Airlines.

  46. Sharon says

    January 3, 2012 at 8:20 pm

    Hello

    FLIGHT NUMBER A864
    ELECTRONIC 179217272
    DATE & TIME / JANUARY 28, 2012, 10:14 AM
    ARRIVING / Louisville
    TOTAL PRICE / 178.12 USD

    Your bought ticket is attached to the letter as a scan document.
    You can print your ticket.

    Thank you
    American Airlines.

    **They didn’t even bother putting my name on top!

  47. Samantha says

    January 4, 2012 at 2:24 am

    Mine said this:

    Hello

    FLIGHT NUMBER A864
    ELECTRONIC 399657396
    DATE & TIME / JANUARY 20, 2012, 11:44 AM
    ARRIVING / Aurora
    TOTAL PRICE / 224.44 USD

    Your bought ticket is attached to the letter as a scan document.
    You can print your ticket.

    Thank you
    American Airlines.

    HOWEVER – I live in New Zealand. I don’t even know if we have a place called Aurora and if we did, and I hadn’t heard of it, then it’s a smaller town and an American airlines plane would NOT be taking me there. If it’s a scanned document why is it a ZIP file instead of PDF or JPG, do they thing I’m stupid?? I’m sweeping them/blocking them forever.
    BTW this was sent to me by helping.id1424@aa.com

  48. Scott says

    January 4, 2012 at 6:42 am

    I was just informed that I booked a flight to Oxnard, “Oxnard”? Really? Called AA to comfirm the scam and did not open the Zip file.

    {unrealted note, I’m sure Oxnard is a nice place, but alway thought it sounded like something you would step in on an Ox farm}

  49. Laurie says

    January 4, 2012 at 7:55 am

    I was travelling when I received a American Airlines handy hint “To use your ticket you should print it”(clunky grammar should have been a clue)on my iphone. For a few minutes I considered my VISA card had been compromised or my teenagers at home were up to no good… but even we Canadians know American Airlines do not likely fly into Plano. I have learned my lesson before and didn’t call the number and risk weirdness on my smartphone. But I did click on the Ticket.zip on my computer when I came to go through my e-mails… but being an imac there have been no ill effects.

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  1. Robert L. Weiner: Nonprofit Fundraising Technology Consulting » Lame spam of the day: USPS Delivery Confirmation says:
    November 7, 2011 at 9:28 am

    […] the American Airlines spam, this one didn't bother to include any graphics to make it look official.  Further, it shows […]

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